Site owner's support area
This is the support area for anyone running a site on SurreyCommunity.info. Whether you are a complete beginner or a more experienced user, you'll find news, information and advice to help you get the most from your site.
If you have a question that isn't covered here, do contact us.
Sections on this page:
FEATURED ITEMS
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Creating your first site?
Take a look at our tips for new site owners.
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Flash! bang! wallop!
What a picture! Find out how to add a photo album to your website...
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Downloadable documents
Allow your visitors to download PDFs, newsletters, reports etc.
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Using the layout tab
Add columns and automatically updated content to your pages
Getting started
If you are new to SurreyCommunity.info this section will get you up and running with your site.
Find out how to:
- login to your site admin page
- choose the appearance theme for your site
- add your group's logo to your site
- add a new page to your site
- use the editor
- add/edit text on a page
- add a link to a page
- spellcheck a page
- add a picture to a page
- remove or replace a picture
- open a page for editing
- remove/delete a page from your site
- make quick changes to your pages
- get feedback from your site
- add or update admin contact details
Other useful information:
- A list of all the editor buttons
- Hints and tips for building a site - a collection of helpful general advice
- How to organise your site - arranging your pages into sections can make your site easier to use.
- Introduction to pictures for websites - find out the best sizes and formats to use for pictures.
- Getting pictures for your site - some suggestions for finding pictures
Developing your site further
If you've got to grips with the basics, the topics here explain more ways to extend your site.
Working with content
- Using folders
- Using news stories
- Taming your text - hints and tips for formatting text
- Copying and pasting text from Word or other web pages
- Adding headings - use headings and sub-headings to organise the content of your page
- Adding lists
- Adding tables
- Anchor links - add links to move up and down long pages
- Making text flow around your pictures
- Adding margins and borders to pictures
- Adding keywords and descriptions for search engines
- Restoring deleted pages
- Reverting to previous versions of pages
- Adding downloadable documents to pages
- Changing the title of your page - change the title displayed on your page or in the navigation menu
- Changing the order of your navigation menu
- Using the assets library - store pictures, documents and other files for use on your site
- Layouts and includelets - have 2 column pages and add automated content
- Moving items - change the location of pages, folders or news stories on your site
Add interactive features to your site with the built-in applications
- Applications - what they do and a list of what is available.
- Adding and removing applications
- Renaming applications
- Hiding applications in the navigation menu
Popular applications:
- Events calendar - list your group's events
- Discussion forum - host discussions on your site
- Our files - creates an area for uploading and downloading files
- Photo album - online picture gallery
- Other applications
Managing your site
- Site statistics: how busy is your site?
- Managing your website members
- Adding a members-only/private area
- Sending emails
- More ways to get feedback
- What is an administrator?
- Adding extra administrators
- Controlling what people can see and do on your site (permissions)
- Showing or hiding your group's name on your pages
- Changing your group's name
- Changing your group's description in the A-Z
- Finding and repairing broken links
- Adding a "page not found" (404 error) page
- Changing your site's address
- Redirecting all of your visitors to another site
Advanced stuff
The items in this section are a little trickier than those above. You'll need to be confident using the SurreyCommunity.info system and for some items you may need to understand html.
- Using redirects - point visitors to other pages on your site or elsewhere
- Editing the HTML of your page
- Embedding content - adding content from other sites to your pages
- Adding Flash to a page
- Adding video clips to a page
- Changing the URL of individual pages
- Using your own domain name
- Using a custom theme - completely change the appearance of your site
- Add an updates page - not using the blog? Why not turn it into a site updates page?
Solve a problem
We hope that you'll find it easy to build and run your site using SurreyCommunity.info.
However, if you do have problems, please contact us. We'll try and solve the problem for you and if we think the answer will help others, we'll add it to this section.
Here are the answers to some common issues:
- How do I change the information showing on my home page? I can't see it when I try to edit the page.
- How do I change the description of my group in the SurreyCommunity A-Z?
- I can't get into my site to edit it
- I can't edit my website/listing in the A-Z because it automatically redirects me to my site elsewhere
- You've sent me an email asking me to approve a new member - what am I supposed to do?
- Why does the system keep asking me to log in?
- How can I use pictures wider than 430 pixels?
- How to clear your browser's cache
- Known issues - details of problems that we are aware of
- Other sources of help

